GLOBAL E-COMMERCE

OPPORTUNITIES FOR ONLINE RETAILERS

How to buy product on Mekong

You can order online at Mekongon.com website through the basic ordering steps.

Please refer to the detailed information on each order step as follows:

1. log in to your account at Mekongon.com:

Please login with your existing account at Mekongon.com or log in through Facebook / Google. In case you have not registered an account, you can choose the line “Log in Register” to register an account at Mekongon.com.

Once completed, you can click on the word “Register An Account” to complete the registration process.

2. Search products:

You can find products in 3 ways:

  • Type the product name into the search bar.
  • Search by category.
  • Search for the latest, best-selling, or popular categories across each category.

3. Add products to the cart:

Once you have found the product you want, please click on the image or product name to access the product details page, then:

  • Check product information: price, promotion information.
  • Select the desired quantity.
  • Add products to the cart.

Once you have placed the first item in your order, please follow the steps below to add other products to your shopping cart:

Click on the Mekongon.com logo to return to the homepage or type in a product search on the toolbar.

Add products to the cart by selecting the quantity and “Buying option”.

* This process can be repeated until you have finished putting all items in your shopping cart*.

4. Check the cart and place an order:

You can put different products in 1 cart into 1 order, the products in the cart will be packed into 1 package (if the product belongs to the same supplier / processed warehouse) and delivered to the address you have registered.

After you have all the items you need to put in your shopping cart, please use the discount code (if any) and continue the following steps to order:

  • Click “View Cart” to start ordering.
  • Adjust quantity and update cart.
  • Enter the Coupon Discount (if any) and the “Calculate shipping” and choose the delivery method.
  • Click “Proceed to checkout”.

5. Enter the shipping address

Fill in payment information, required information contains an asterisk (*)

  • Choose your shipping and payment method, use and “Book Now”:

6. Choose the payment method and “Place Order”:

After completing the process of choosing a payment method, please check the following information: VAT invoice issuance (if any), delivery address, promotional price, the total amount.

If the above information is correct, please click “Place Order”, the system will begin to create an order based on the information you have registered.

7. Checking and confirming the order:

After completing all the orders, the system will send you an order number and notice the expected delivery time, you can check your order by clicking on the line. 

8. Track order status:

After placing an order successfully, you can track the processing and shipping progress of your order by logging into the link: https://mekongon.com/

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